Builder/Buyer Services Group
PO Box 901467
Kansas City, MO 64190
816-741-4782

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For Buyers

Congratulations. Your builder is providing you with Builder/Buyer Services Group’s WE-CARE services. We are part of your new home transition team.
 
Starting with your comprehensive Warranty Orientation Walkthrough our goal is to enhance your new home experience. Since 1998, we have served thousands of new home buyers just like you! Our nationally recognized systems and services are valued by the builders and buyers from coast to coast. 
  
From day one you will have access to BBSGo>, our web-based system which empowers you to document your warranty concerns and enables us to respond efficiently to your reasonable expectations. From request to resolution, we become the Voice Of the Warranty (VOW).
 
Our VOW is efficient, logical, and  functional. WE-CARE!
 
***** Special COVID-19 Message *****

 Builders who provide BBSG WE-CARE really care about their homeowners. Their commitment to warranty is steadfast and each warranty request is important to them. Caring for homeowners and keeping warranty commitments in this challenging time is cause to consider factors of health and safety beyond normal criteria.

While health and safety considerations may postpone resolution of non-essential repairs during this time, your Builder’s commitment to warranty obligations remains steadfast. As you continue to document your service requests through BBSG, we'll continue to assign and track qualified requests with the appropriate Trades as conditions allow. Your Builder and BBSG appreciate your patience and understanding as we work with you through these unusual times.